This still happens with the computer set to "do nothing" rather than sleep when the lid is closed both on battery and when plugged in. The screen stays dark, no backlight, no fan, backlit keyboard until the light turns off as normal.
#NEW DELL SCREEN LIGHTS UP BUT DOESNT START DRIVERS#
Updated drivers using Dell SupportAssistĬlick to expand.Thanks for your response.Ran Full Scan from Dell website, it found no issues.Ran Dell Preboot System Assessment Diagnostics, it found no issues.Updated the BIOS by downloading and running the update from Dell’s website.Restored BIOS settings to BIOS Defaults.
![new dell screen lights up but doesnt start new dell screen lights up but doesnt start](https://vkehe45v84w20n29n1m63wok-wpengine.netdna-ssl.com/wp-content/uploads/2020/05/How-to-Fix-Backlight-Bleed-1024x750.jpg)
Set BIOS fastboot to thorough, previously it was minimal.Replaced battery (it needed to be replaced anyways).Reinstalled Windows twice using 2 different installation media (both USB).Verified it also doesn’t work when connected to an external display.If you hold down the power button to shut it off, and let it sit for about 5 minutes, it will usually come back up (this was closer to 30 seconds at the start of troubleshooting, but has obviously gotten longer). The same thing happens after closing and reopening the lid. This persists even if you leave it for hours. If you restart it, the screen goes dark with the keys backlit for a period of time, and the power button stays lit indefinitely.
![new dell screen lights up but doesnt start new dell screen lights up but doesnt start](https://i.dell.com/das/dih.ashx/280w/sites/imagecontent/products/PublishingImages/xps-13-9365-2-in-1-laptop/cs1601g0012_xps_13_9365_2in1_pdp_module6_b.jpg)
So I’m having issues with my Dell Inspiron 7370 (Windows 10).